In my experience people generally only write to complain not to pass on praise ... this is the latter. I'm writing to commend the SES engineer who attend my property this morning to service the alarm. He was punctual, amicable, knowledgeable and efficient. Please pass on my thanks and this comment to his manager.

Regards, Mr P Evans

I am extremely impressed with the alarm and the service I have received since it was installed. I am moving house but will leave your details with the new owner. I was originally recommended to you by another company who uses your services and it has been the best recommendation I have ever had. Please ask your surveyor to come to my new premises to quote for a new system there.

Mr. Simmons